Shipping Details

We are delighted to offer worldwide shipping for all our products. Please review the following shipping details to ensure a smooth and enjoyable shopping experience.

Shipping Options:

  • We provide standard shipping, which typically takes between 5 to 14 business days for delivery.
  • Rest assured, our shipping services are available internationally, allowing us to reach customers worldwide.

Free Shipping:

  • We are pleased to offer free shipping on all orders, regardless of the destination.
  • Enjoy the convenience of having your items delivered without any additional shipping charges.

Order Processing:

  • Once you place an order, please allow 1-3 business days for order processing before shipment.
  • Our dedicated team ensures that your package is carefully prepared and ready for dispatch.

Tracking Your Order:

  • We understand the importance of staying updated on your order's progress. Upon shipment, we will provide you with a tracking number via email.
  • You can use this tracking number to monitor your package's journey and estimated delivery date.

Customs and Duties:

  • Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country.
  • Any additional charges related to customs clearance are the responsibility of the recipient. We advise customers to familiarize themselves with their country's customs regulations before placing an order.

Delivery Address:

  • To ensure accurate and timely delivery, please provide a complete and valid shipping address during checkout.
  • Double-check that all the details, including apartment numbers, building names, and postal codes, are entered correctly.

Order Status and Assistance:

  • If you have any questions or concerns regarding your order's status, feel free to reach out to our customer support team.
  • We are here to assist you and provide any necessary information about your shipment.

At Pawz Pouch, we strive to provide prompt and reliable shipping services to our valued customers. We appreciate your patience and understanding throughout the shipping process, and we're confident that you'll be thrilled with your purchase.

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  • Ala Olivia

    CEO

  • George Leo

    Project Manager

  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager